Full-Service Management for Your Property
Not all property managers handle every aspect of management. We do, and we live for it.
In addition, as a full-service Virginia-licensed real estate brokerage, we also specialize in helping our owners and tenants buy or sell homes. Contact Aaron Harris-Kirby today about the value-added real estate services that we offer to our current owners and residents.
Relax! Pointe West makes managing your account a breeze.
Through our online portal system, AppFolio, you'll have 24/7 access to your account, where you can see your monthly statements, account information, maintenance requests, and more. You are always in control!
We partner with local professional marketing and media companies to offer maximum visibility for our properties, whether for sale or for lease.
All of our new properties feature professional photography, floor plans, and videos. In addition, we syndicate our listings on numerous real estate websites and advertise on social media platforms to get our properties leased as quickly as possible.
Marketing is a crucial service that gives our owners an advantage over the competition.
We employ the best standards of practice in the industry when it comes to screening potential residents.
Our process includes an application, rental references, employment/income verification, credit history, and criminal background screenings.
In addition, we require guarantors for all students. We use Virginia Association of Realtors standard forms to protect our owners and residents.
Unlike other property management companies, we have a full-time maintenance staff who are ready to work and always on-call.
Our team is highly skilled and stays at the top of their game by attending regular training.
We work directly with our owners and tenants to coordinate repairs. Our owners find value in our maintenance team, because we strive to reduce costs through effective troubleshooting and at-cost supplies. Our knowledgeable staff can generally take care of most maintenance in-house, limiting the need for outside services.
With decades of real estate experience under our belts, we have extensive market expertise.
In addition, our team has access to all of the latest market data, allowing us to educate and advise our owners on strategies to price properties to sell or rent quickly, but also at a premium price.
We know that emergencies aren’t limited to working hours. As a property owner, you need to know that your asset is handled appropriately, and with care.
Having the ability to call our office anytime is something we are proud to offer. Our residents will be connected with our maintenance line and trained professionals who can help troubleshoot the problem or dispatch our maintenance team if necessary.
Our office is conveniently located in beautiful Downtown Blacksburg. We are at the corner of South Main and Washington in the Kent Square building. Parking is available throughout downtown as well as in the Kent Square Parking Garage.